Privacy Policy

Information We Collect

As you interact with our drawing fundamentals platform, we gather various types of information to tailor your learning experience and to enhance our services.

Personal Information

We collect data you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages submitted via our contact forms. When you enroll in our drawing courses, we also collect details about your artistic background and learning objectives.

Usage Data

We automatically gather information about how you use our site and learning platform. This includes pages visited, time spent in sections, completed drawing exercises, and technical details such as your IP address, browser type, and device information.

Cookies and Tracking

Our site employs cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze site performance. You can adjust cookie settings in your browser.

• Essential cookies for site functionality
• Analytics cookies to understand how users interact
• Preference cookies to recall your choices
• Marketing cookies to deliver relevant content

How We Use Your Information

Your personal data helps us provide high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your data to grant access to drawing courses, monitor your progress across skill levels, and tailor recommendations based on your artistic interests and abilities. This personalization aims to create more effective pathways for developing your drawing fundamentals.

Communication and Support

Your contact details let us respond to inquiries, send important course updates, and provide technical assistance when needed. If you’ve opted in, we may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements.

Platform Improvement

Usage data informs us which drawing exercises are most beneficial, helps identify where learners struggle, and guides the creation of new content that addresses common learning challenges. This analysis is aggregated to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain situations, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and take privacy seriously in all our business relationships.

Service Providers

We collaborate with trusted third-party providers who help run our platform, process payments, send emails, and deliver customer support. These providers have access only to information necessary for their services and are contractually obligated to protect your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If TangleBrookMantle is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and share information about any changes to how your data is handled.

Legal Requirements

We may disclose your information when required by Canadian law, a court order, or government request. This includes scenarios involving potential threats to safety, fraud investigations, or violations of our terms of service.

Your Rights and Choices

Under Canadian privacy law, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have certain rights regarding your personal information.

Access and Correction

You may request access to the personal data we hold about you and ask us to correct inaccuracies. We will provide this information within 30 days of your request, subject to legal exceptions.

Data Deletion

You can request deletion of your personal data, and we will comply unless we have legitimate reasons to retain it for legal compliance, fraud prevention, or legitimate business purposes. Deleting your account will remove access to course progress and stored artwork.

Marketing Communications

You can unsubscribe from our marketing emails at any time via the unsubscribe link in each message or by contacting us directly. You will continue to receive essential communications about your account and course enrollment.

Cookie Management

Most web browsers let you control cookies through their settings. You can accept all cookies, reject certain categories, or receive prompts before cookies are stored. Blocking essential cookies may affect site functionality.

Data Security and Retention

We employ comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or loss.

Security Measures

Our security practices include encrypted data transmission, protected server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, comply with legal obligations, or resolve disputes. Account details are typically retained for three years after closure, while course progress data may be kept for up to seven years for record-keeping purposes.

International Transfers

Although our primary operations are in Canada, some service providers may process data in other countries. We ensure adequate protection through contractual safeguards and compliance with Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take special care to protect the privacy of younger users in accordance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians may review their child's information, request corrections or deletion, and withdraw consent at any time.

Parental Controls

Parents have the right to review any personal data we've gathered from their child, request deletion, and restrict further collection or use of their child's information. We provide clear mechanisms for exercising these rights.

If you believe we have unintentionally collected information from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. If there are significant changes, we will inform you via email or prominent notices on our site.

Minor updates may be posted without individual notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy updates signifies your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or contact us to discuss your concerns.